New Medicine Service

New-Medicine-Service-(NMS)-Pharmacy Bradford

New Medicine Service (NMS) - Chelmsford Road Pharmacy, Bradford

What is the New Medicine Service (NMS)?


The New Medicine Service (NMS) is an NHS based service offered in most community pharmacies. It provides additional advice and support to those who have been prescribed a new form of medication to treat an already established long-term condition. It ensures those who are on the medication are adhering to the changes and finding their new medicine manageable.


Those prescribed new medication will be invited to a consultation with a pharmacist to ascertain how they are getting on with their new medicine.


How will I know if I’m eligible for the New Medicine Service?


The NMS is focused on providing support to patients being treated for a number of specific conditions:

  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Type 2 diabetes
  • High blood pressure (Hypertension)
  • Conditions that help control the way your blood clots

The system is only available to people who use medications for these conditions. If you wish to seek further advice or want to stop the service from being offered to you, then you may be referred to a doctor for further discussion.


How long will each appointment take?


The consultations are intended to fit around you. A standard consultation will take roughly 10-15 minutes.


Your first consultation with us


7 to 14 days after receiving your new medicine, your pharmacist will invite you to discuss how you’ve been getting on with your new medicine. The questions will focus on your experience so far, potential side effects, your routine and understanding so far.


Your second consultation with us


You’ll have a follow-up consultation 14 to 21 days after your first consultation. You will be able to discuss whether you’ve found the medicine easy or difficult to take and if side effects have developed or started. You may be offered a third consultation if you may need it, but 2 consultations are the typical amount required to cover all there is to know about the new medicine.


If you would like to know more information about our New Medicine Service or to book a 1 to 1 consultation, please visit Chelmsford Road Pharmacy, Bradford today or give us a call on 01274 668770.

Gary Robson
Gary Robson
I get my prescription from there all the time
Mahnoor Umar
Mahnoor Umar
Good service
Sarah Lillington
Sarah Lillington
Was struggling with my husbands perception, after trying 4 different pharmacies I finally got the help I needed. Very helpful and professional, high recommended
Visited the branch for travel vacations for myself and 3 girls, for the 1st time. The service received was amazing, the children came out of the room with smiles on their faces instead of the expected tears. The pharmacist Shahbab himself was friendly yet professional and had a way of calming the children’s nerves. The following morning I was then called to make sure we were keeping well after our jabs. I can not recommend this pharmacy enough
Hadia Aslam
Hadia Aslam
Wonderful staff who are exceptional in time of need. Covid times have been challenging for healthcare workers and they stand by them to support them and the patients. Thank you SO much